Get in Touch With Us
Our dedicated team is here to assist you with any questions or concerns you may have about VAULTEDGE CAPITAL.
Email Us
Send us an email and our team will get back to you within 24 hours.
General Inquiries:
vaultedgecapitals@gmail.com
Visit Us
Schedule a meeting at one of our global offices to discuss your investment needs.
Headquarters:
Pesolantie 79, Ylivieska, Northern Ostrobothnia, Finland.
Office Hours:
Monday - Friday: 9AM - 6PM EST
Send Us a Message
Fill out the form below and our team will get back to you as soon as possible.
Premium Support
Legend and Professional members enjoy priority support with dedicated account managers.
Frequently Asked Questions
Find quick answers to common questions about contacting and working with VAULTEDGE CAPITAL.
What are your customer support hours?
Our standard customer support is available 24/7 via email and live chat. Phone support is available Monday through Friday from 9AM to 6PM EST. Legend and Professional members have access to 24/7 phone support through their dedicated account managers.
How quickly can I expect a response to my inquiry?
Response times vary by contact method and membership tier. Live chat inquiries typically receive an immediate response. Email inquiries are answered within 24 hours for standard members and within 4 hours for Legend and Professional members. Phone support is immediate during business hours.
Can I schedule a one-on-one consultation?
Yes, one-on-one consultations are available for all members. Legend members can schedule consultations at any time with their dedicated account managers. Professional and Bronze members can request consultations through our support team, subject to availability.
Do you offer support in languages other than English?
Yes, we offer support in multiple languages including Spanish, French, German, Chinese, Arabic, and Russian. When contacting support, you can specify your preferred language, and we'll connect you with an appropriate team member.
How do I report a technical issue with my account?
Technical issues can be reported through our dedicated support portal in your dashboard, via email to vaultedgecapitals@gmail.com, or by phone. Please include as much detail as possible, including screenshots if applicable, to help us resolve your issue quickly.